Improve your patients' and customers' experience with feedback data

Collect daily feedback data from your patients and customers, posted on major digital platforms. Identify the most frequent complaints and praises, and receive recommendations on practical steps to improve the quality of your services.

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Yellow Tokens is the result of over 20 years of experience helping large companies develop customer-focused solutions.

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Hospitals


Monitor your patients' feedback on your facilities, the quality of procedures and consultations, wait times, and service quality. Receive recommendations on practical steps to increase patient satisfaction.


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Laboratories


Laboratories use Yellow Tokens to collect daily patient feedback on the quality of services provided. Feedback posted on major digital platforms is collected and presented in one place, highlighting the most discussed topics.


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Clinics


Monitor your patients' feedback on wait times, service quality, service costs, and ease of scheduling. Compare this data with your competitors' and identify opportunities to differentiate your business in the market.


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Gyms


Collect daily customer feedback data on each of your gyms and on your competitors' gyms. Access this data summarized in one place and receive recommendations on practical steps to increase customer satisfaction and attract dissatisfied customers from your competitors.

Explore solutions for your industry.

Yellow Tokens helps companies from different sectors of the Health and Wellness industry gain a unified view of customer feedback.

Hospitals

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Monitor patients' experiences with service and facilities, identifying areas for improvement that ensure quality care and increase satisfaction.

Laboratories

Track patient feedback on appointments and the quality of tests, using insights to optimize processes and ensure safe and efficient care.

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Health Clinics

Collect patient opinions on consultations and services, turning criticism into opportunities for improvement that elevate service quality.

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Gyms

Evaluate customer satisfaction with classes and facilities, allowing adjustments that improve the experience and increase loyalty.

Choose a plan that suits you

Define the number of companies, establishments, and products you want to monitor, as well as the number of team members.

You can group companies, establishments, and products into different customized projects.

Companies are monitored

on the following channels:

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Social media icon
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Establishments are monitored

on the following channels:

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Review platform icon

Products are monitored

on the following channels:

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Each company, establishment, or product entitles you to a certain number of feedbacks to be monitored per month.

If you need to monitor more feedbacks, you can increase your credits at any time.

Ready to place the customer at the center of your business decisions?