Consumer goods manufacturers

Centralize feedback data on your products and your competitors' products in one place

Understand the strengths and weaknesses of each of your products from the customer's perspective. Receive recommendations on practical steps to improve customer satisfaction and acquire dissatisfied customers from your competitors.

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Yellow Tokens is the result of over 20 years of experience helping large companies develop customer-focused solutions.

Collect customer feedback data on each of your products and your competitors' products.

Register the companies and products you want to monitor on the Yellow Tokens platform, and you're all set! Customer feedback posted on major digital platforms will be captured daily and displayed to you in one place.

Understand which of your products need more attention, and which of your products can take advantage of difficulties your competitors are facing.

Track the evolution of satisfaction metrics such as CSAT and NPS for each of your products and compare them with your competitors' products. See the main complaints and the top praises mentioned in customer feedback.

Receive practical recommendations on what to do with all this information with Yellow Tokens' Action Plans.

Receive short- and medium-term practical guidance on what you should do to increase customer satisfaction and attract customers dissatisfied with your competitors' products.

Explore solutions for your industry.

Yellow Tokens helps Consumer Goods Manufacturers across various industries gain a unified view of customer feedback.

Beauty and Fragrance Products

Find out what customers praise or criticize about your cosmetics and perfumes, adjusting your formulas and campaigns based on real customer feedback.

Fashion Products and Accessories

Discover which fashion trends are pleasing your customers and adjust your collections and marketing strategies based on genuine opinions.

Electronic Products

Understand what your customers truly value in your electronics and refine your products with real feedback insights, directly from sales platforms and social media.

IT Products

Find out which features and characteristics are most important to your customers and optimize your IT products based on the needs and expectations of your audience.

Pet Products

Understand what pet owners like or dislike about your products and accessories, and adjust your offerings to ensure that your new releases meet the needs of pets and their owners.

Home Appliances

Discover what consumers value in your home appliances and what improvements they desire, adjusting your product lines and campaigns based on real feedback.

Food Products

Find out what your customers truly think about your food products and adjust your recipes, packaging, or marketing strategies based on authentic feedback.

Cleaning Products

Understand what customers expect from your cleaning products and adapt your formulas and market positioning, aligning your offerings with the real expectations of your audience.

Choose a plan that suits you

Define the number of companies, establishments, and products you want to monitor, as well as the number of team members.

You can group companies, establishments, and products into different customized projects.

Companies are monitored

on the following channels:

Establishments are monitored

on the following channels:

Products are monitored

on the following channels:

Each company, establishment, or product entitles you to a certain number of feedbacks to be monitored per month.

If you need to monitor more feedbacks, you can increase your credits at any time.

You can also get started with some of our Ready Made Projects.