Gain agility and efficiency in your market research with daily customer feedback collection

Obtain daily data on the shopping experiences of your customers, your competitors, and benchmarks, published on major digital platforms.

Yellow Tokens is the result of over 20 years of experience helping large companies develop customer-focused solutions.

Obtain daily customer feedback data about their company, their competitors, and their benchmarks.

Access processed and summarized data, highlighting the main topics being discussed.

Track daily progress on metrics such as CSAT and NPS for companies, physical locations, and products registered on the platform.

Quickly understand the strengths, weaknesses, threats, and opportunities of their company.

Receive practical recommendations on what actions to take to increase customer loyalty and win over dissatisfied customers from competitors.

Market Research professionals face a challenging task: collecting and transforming research data into clear and actionable insights for different business areas within a company. The problem is that traditional research methods, such as interviews and panels, are costly and time-consuming, and the response rates for online surveys have been declining significantly over time.


Yellow Tokens allows Market Research professionals to obtain daily spontaneous feedback from customers on major digital platforms. Unlike conventional social media monitoring tools that capture all types of mentions of a brand, Yellow Tokens' platform focuses exclusively on data related to the shopping experience, significantly increasing the relevance of the captured data.


With Yellow Tokens, Market Research professionals will be able to:

Obtain daily customer feedback data about their company, their competitors, and their benchmarks.

Access processed and summarized data, highlighting the main topics being discussed.

Track daily progress on metrics such as CSAT and NPS for companies, physical locations, and products registered on the platform.

Receive practical recommendations on what actions to take to increase customer loyalty and win over dissatisfied customers from competitors.

Quickly understand the strengths, weaknesses, threats, and opportunities of their company.

Market Research professionals face a challenging task: collecting and transforming research data into clear and actionable insights for different business areas within a company. The problem is that traditional research methods, such as interviews and panels, are costly and time-consuming, and the response rates for online surveys have been declining significantly over time.


Yellow Tokens allows Market Research professionals to obtain daily spontaneous feedback from customers on major digital platforms. Unlike conventional social media monitoring tools that capture all types of mentions of a brand, Yellow Tokens' platform focuses exclusively on data related to the shopping experience, significantly increasing the relevance of the captured data.


With Yellow Tokens, Market Research professionals will be able to:

Obtain daily feedback data about your company, your competitors, and your benchmarks.


As soon as they are published on major digital platforms, customer feedback will be collected and presented to you in one place.

Access your Dashboard for automated analyses of the companies, establishments, and products registered on the platform.


Track the progress of metrics like CSAT and NPS, learn about the main topics discussed by customers, and gain a clear view of your company's strengths, weaknesses, threats, and opportunities.

Quickly deliver strategic reports to your company's business areas.


Provide decision-makers in your company with practical recommendations on what actions to take to increase customer loyalty and win over dissatisfied customers from competitors.

Choose a plan that suits you

Define the number of companies, establishments, and products you want to monitor, as well as the number of team members.

You can group companies, establishments, and products into different customized projects.

Companies are monitored

on the following channels:

Establishments are monitored

on the following channels:

Products are monitored

on the following channels:

Each company, establishment, or product entitles you to a certain number of feedbacks to be monitored per month.

If you need to monitor more feedbacks, you can increase your credits at any time.