Understand the weaknesses and momentary vulnerabilities of each of your competitors.

Obtain daily data on customer complaints about your competitors, published on major digital platforms. Analyze this data in your tracking dashboard or export it to your device.

Yellow Tokens is the result of over 20 years of experience helping large companies develop customer-focused solutions.

Obtain spontaneous feedback data from customers about the competition every day.

Understand the main criticisms from customers regarding the competition.

Track the evolution of metrics such as CSAT and NPS for each company, physical establishment, or product of the competition.

Export raw data in .xlsx format to complement analyses with other data sources.

Business Intelligence professionals have a challenging task: to obtain accurate and up-to-date data on the competition and transform this raw data into useful insights for the company.


The problem is that the available data on competitors is not always recent and reliable, and often it's not possible to cross-reference one data source with another within the information systems of the same company.


Yellow Tokens allows Business Intelligence professionals to obtain spontaneous feedback data from customers about the competition on a daily basis. This data is presented in tracking dashboards or can be exported in .xlsx files.


With Yellow Tokens, Business Intelligence professionals will be able to:

Obtain spontaneous feedback data from customers about the competition every day.

Understand the main criticisms from customers regarding the competition.

Track the evolution of metrics such as CSAT and NPS for each company, physical establishment, or product of the competition.

Export raw data in .xlsx format to complement analyses with other data sources.

Business Intelligence professionals have a challenging task: to obtain accurate and up-to-date data on the competition and transform this raw data into useful insights for the company.


The problem is that the available data on competitors is not always recent and reliable, and often it's not possible to cross-reference one data source with another within the information systems of the same company.


Yellow Tokens allows Business Intelligence professionals to obtain spontaneous feedback data from customers about the competition on a daily basis. This data is presented in tracking dashboards or can be exported in .xlsx files.


With Yellow Tokens, Business Intelligence professionals will be able to:

Collect feedback data about the competition every day.


Register the companies, physical establishments, and products of the competition on the Yellow Tokens platform. After registration, feedback will be collected automatically and displayed to you in one place.

Access your tracking dashboard for automatic analyses of your competitors' companies, physical establishments, and products.


Track the evolution of metrics such as CSAT and NPS and learn about the main complaints from customers regarding the companies, physical establishments, and products of your competitors.

Export raw customer feedback data to your device to complement your analyses with other information sources.


If necessary, export raw customer feedback data in .xlsx files and enhance your analyses by cross-referencing this data with other information sources from your company.

Choose a plan that suits you

Define the number of companies, establishments, and products you want to monitor, as well as the number of team members.

You can group companies, establishments, and products into different customized projects.

Companies are monitored

on the following channels:

Establishments are monitored

on the following channels:

Products are monitored

on the following channels:

Each company, establishment, or product entitles you to a certain number of feedbacks to be monitored per month.

If you need to monitor more feedbacks, you can increase your credits at any time.