See what users love, what frustrates them, and how your product compares — all in one place. Prioritize your roadmap with confidence.
Yellow Tokens builds on 20+ years helping teams turn customer feedback into better products and user experiences.
See every public comment from Facebook, Instagram, TikTok, X, YouTube, Google Maps, TripAdvisor, Booking, and Amazon in one dashboard. No more scattered screenshots or spreadsheets.
Use AI to group feedback by themes, sentiment, and satisfaction. Know which issues affect users most and justify your roadmap with data.
Compare satisfaction, NPS, and recurring issues across competing products. Identify where you lead — and where you’re falling behind.
Product managers often rely on fragmented feedback or internal opinions. Yellow Tokens turns public feedback into structured insights you can act on.
In minutes, you’ll see what users expect, how they rate your product versus competitors, and which issues deserve priority. The platform helps you uncover:
Which themes drive satisfaction or frustration across channels.
How users describe product quality, usability, and reliability compared to competitors.
Which bugs or UX issues appear most often in feedback.
How sentiment shifts after each release or update.
Which rival products are gaining satisfaction faster.
What competitor users complain about — and where you can outperform.
Which features or experiences customers praise elsewhere but miss in your product.
Yellow Tokens uses a flexible, usage-based model — pay only for the companies, establishments, and products you analyze, and for the users in your workspace.
Prefer full details? Visit the Pricing page.
Identify the most mentioned issues and opportunities from real customer feedback. Focus your backlog on what drives satisfaction.
Analyze spontaneous feedback across all digital platforms to catch usability or performance issues early.
Use satisfaction trends and competitor benchmarks to justify priorities and show measurable progress to leadership.
Real stories of Product Management teams using customer feedback to shape product strategy and drive growth.
How an online education platform used Yellow Tokens to identify the true drivers of churn, improve course quality, and boost student satisfaction while reducing refunds.Read the case
Key answers for product teams using Yellow Tokens.
Yellow Tokens organizes public feedback by theme, sentiment, and satisfaction. You instantly see which issues impact users most and can justify priorities with data.
It’s not about mentions — it’s about meaning. Yellow Tokens delivers structured insights, competitor benchmarks, and AI-generated PDCA action plans for every area of your business.
You’ll start seeing structured insights within 24 hours. The platform updates continuously as new feedback appears across all analyzed channels.
Yes. Analyze as many as you want, compare satisfaction and sentiment, and identify where your product stands out or falls behind.
Absolutely. You can present clear data on user pain points, satisfaction trends, and competitor benchmarks — turning feedback into evidence for every decision.
Yes. Track how satisfaction and sentiment evolve after each release to validate improvements and show measurable progress.
In five steps, transform raw feedback into clear priorities.
Add your product and competitors across all supported channels.
AI groups comments by theme, sentiment, and satisfaction.
See which issues or opportunities have the biggest impact on users.
Use AI PDCA plans to assign next steps for each area.
Measure satisfaction and sentiment changes after each release.